This one-day workshop, for leaders who lead others, explores the full range of feedback conversations, including those with a positive, corrective and developmental focus.
Learning Objectives
- The secret element that multiples the power of positive feedback
- The unique approach that makes corrective feedback easier to hear
- How to structure a feedback conversation to minimize resistance and maximize buy-in
- How to use feedback as a doorway to a coaching conversation
- How to handle defensive reactions
- How to receive difficult feedback
Program Includes
- Pre-work assignment
- Participant journal
- Video examples
- Feedback model job aid
- Conversation planner